Skip to content

Add a top-level 'get-help' support page to the new NGINXaaS landing#1988

Open
tstraley wants to merge 3 commits into
mainfrom
nginxaas-support
Open

Add a top-level 'get-help' support page to the new NGINXaaS landing#1988
tstraley wants to merge 3 commits into
mainfrom
nginxaas-support

Conversation

@tstraley
Copy link
Copy Markdown
Contributor

@tstraley tstraley commented May 22, 2026

We want to provide a way for customers to quickly and easly be directed to where to get support / help from for any of the NGINXaaS product offerings without needing to point to various cloud-specific product doc links.

For now leaving the specific ones in place as well and only adding.

Proposed changes

Checklist

Before sharing this pull request, I completed the following checklist:

Footnotes

  1. Potentially sensitive information includes personally identify information (PII), authentication credentials, and live URLs. Refer to the style guide for guidance about placeholder content.

@tstraley tstraley requested a review from a team as a code owner May 22, 2026 22:40
@github-actions github-actions Bot added the documentation Improvements or additions to documentation label May 22, 2026
@github-actions
Copy link
Copy Markdown

Deploy Preview will be available once build job completes!

Name Link
😎 Deploy Preview https://frontdoor-test-docs.nginx.com/previews/docs/1988/

@tstraley tstraley force-pushed the nginxaas-support branch from 7c77ef6 to 25c6b9c Compare May 22, 2026 22:46
Comment thread content/nginxaas/get-help/support.md
@tstraley tstraley force-pushed the nginxaas-support branch from 25c6b9c to 72b1fe8 Compare May 26, 2026 20:20
Comment thread content/includes/nginxaas/f5-support.md Outdated
Comment thread content/nginxaas/get-help/support.md Outdated
@travisamartin
Copy link
Copy Markdown
Contributor

I don't think there's any way to get to this page directly w/o backtracking via the breadcrumbs: https://frontdoor-test-docs.nginx.com/previews/docs/1988/nginxaas/

nginxaas isn't a top-level product in the index you can select--you have to pick Azure or Google

Image

Can this Azure page be updated w/ the include? https://frontdoor-test-docs.nginx.com/previews/docs/1988/nginxaas/azure/get-help/support/. Nit: It shouldn't include images.

@JTorreG
Copy link
Copy Markdown
Contributor

JTorreG commented May 26, 2026

I don't think there's any way to get to this page directly w/o backtracking via the breadcrumbs: https://frontdoor-test-docs.nginx.com/previews/docs/1988/nginxaas/

nginxaas isn't a top-level product in the index you can select--you have to pick Azure or Google

Image Can this Azure page be updated w/ the include? https://frontdoor-test-docs.nginx.com/previews/docs/1988/nginxaas/azure/get-help/support/. Nit: It shouldn't include images.

it's possible if you know the URL. I think the idea is to link directly to the page from Azure?

@travisamartin
Copy link
Copy Markdown
Contributor

travisamartin commented May 26, 2026

I don't think there's any way to get to this page directly w/o backtracking via the breadcrumbs: https://frontdoor-test-docs.nginx.com/previews/docs/1988/nginxaas/
nginxaas isn't a top-level product in the index you can select--you have to pick Azure or Google
Image
Can this Azure page be updated w/ the include? https://frontdoor-test-docs.nginx.com/previews/docs/1988/nginxaas/azure/get-help/support/. Nit: It shouldn't include images.

it's possible if you know the URL. I think the idea is to link directly to the page from Azure?

Why not just surface the include in the Azure docs vs a jump to a topic that has no other siblings?

image

@tstraley
Copy link
Copy Markdown
Contributor Author

I don't think there's any way to get to this page directly w/o backtracking via the breadcrumbs: https://frontdoor-test-docs.nginx.com/previews/docs/1988/nginxaas/
nginxaas isn't a top-level product in the index you can select--you have to pick Azure or Google

That's correct. We aren't quite ready to surface it as a top-level product yet, since the only one in there is Google. (The existing Azure product is kind of its own animal). There will be more done to prepare some other content that is only accessible by known URLs until we get closer to announcing other things.

Can this Azure page be updated w/ the include? https://frontdoor-test-docs.nginx.com/previews/docs/1988/nginxaas/azure/get-help/support/. Nit: It shouldn't include images.

No, the Azure support docs are different -- they explicitly intend to start via links in Azure portal and expect some additional information from the user's Azure subscription.

tstraley added 2 commits May 27, 2026 07:40
…ding

We want to provide a way for customers to quickly and easly be directed
to where to get support / help from for any of the NGINXaaS product
offerings without needing to point to various cloud-specific product doc
links.

For now leaving the specific ones in place as well and only adding.
Re-use for the top-level NGINXaaS get help page, as well as the google
cloud support page.
@tstraley tstraley force-pushed the nginxaas-support branch from ca23c39 to a19ba4e Compare May 27, 2026 13:41
New product label that will help for tagging generic NGINXaaS content.
@github-actions github-actions Bot added the tooling Back end, repository, Hugo, and all things not related to content label May 27, 2026
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

documentation Improvements or additions to documentation tooling Back end, repository, Hugo, and all things not related to content

Projects

None yet

Development

Successfully merging this pull request may close these issues.

4 participants