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docs(audiences): remove Trial plan from Audiences access — Growth or above now required #1561

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george-dilthey merged 1 commit into from
Jul 14, 2026
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docs(audiences): remove Trial plan from Audiences access — Growth or above now required #1561

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6 changes: 3 additions & 3 deletions docs/audiences.md
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Original file line number Diff line number Diff line change
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---
title: Audiences
description: "Clay Audiences is available on Growth and Enterprise plans. Launch and Trial workspaces can import via CSV, people/company search, and Clay table sends; connecting a CRM or data warehouse requires Growth or above."
description: "Clay Audiences is available on Growth and Enterprise plans. Launch workspaces can import via CSV, people/company search, and Clay table sends; connecting a CRM or data warehouse requires Growth or above. Trial workspaces do not have access to Audiences."
last_synced: 2026-07-02T20:01:45.311Z
---

# Audiences

**Plan availability:** Clay Audiences is available on **Growth** and **Enterprise** plans (including legacy Enterprise). Launch and Trial workspaces have access to core Audiences features — importing via CSV, people/company search, and Clay table sends — but connecting a CRM or data warehouse as a data source requires **Growth or above**. Trial workspaces can create up to 250 audience segments; there is no row cap on CSV imports to Audiences on any plan. Free workspaces and legacy non-Enterprise plans do not have access to Audiences. Growth plans can sync up to 250,000 CRM/DWH records; Enterprise plans support up to 25,000,000 records.
**Plan availability:** Clay Audiences is available on **Growth** and **Enterprise** plans (including legacy Enterprise). Launch workspaces have access to core Audiences features — importing via CSV, people/company search, and Clay table sends — but connecting a CRM or data warehouse as a data source requires **Growth or above**. Free, Trial, and legacy non-Enterprise plan workspaces do not have access to Audiences. Growth plans can sync up to 250,000 CRM/DWH records; Enterprise plans support up to 25,000,000 records.

Clay Audiences is the unified data layer for your workspace. It combines your CRM, data warehouse, and third-party enrichments into one persistent profile per contact and account, updated in real time.

Expand Down Expand Up @@ -407,7 +407,7 @@ Export sync behavior:

- **Export frequency:** Once every 24 hours. Clay assigns each workspace a stable export time automatically — the schedule is not user-configurable.
- **First export:** After you enable Export Sync, the first export fires at your workspace's next scheduled export time — this may take up to 24 hours. The Exports panel shows **Not set up** until the first export completes successfully.
- **Export batch size:** ~10,000 records per sync.
- **Export batch size:** ~10,000 records per batch.
- **Subsequent syncs:** Incremental — only changed records are processed.

To estimate API calls for initial export, divide record count by 10,000 and compare against your Salesforce limit.
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