diff --git a/packages/@webex/webex-core/src/lib/credentials/credentials.js b/packages/@webex/webex-core/src/lib/credentials/credentials.js
index a91891c83e8..0a41272db70 100644
--- a/packages/@webex/webex-core/src/lib/credentials/credentials.js
+++ b/packages/@webex/webex-core/src/lib/credentials/credentials.js
@@ -144,6 +144,7 @@ const Credentials = WebexPlugin.extend({
    */
   getOrgId() {
     this.logger.info('credentials: attempting to retrieve the OrgId from token');
+    this.logger.info('credentials: troubleshooting integration tests');
 
     try {
       // Attempt to extract a client-authenticated token's OrgId.