[Feature suggestion] Forms - ability to import CSV file and have that interpreted and acted upon as if it were a bunch of form submissions #346
stcithelpdesk
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We have a bunch of forms that are great for one time use, however we get some (understandable) push back when a whole bunch of the same form need to be submitted at the same time.
An example use case (for us) would be staff onboarding. One offs are fine, however we get times where maybe 10 or 20 staff members are brought on board at the same time. Ideally we would like to be able to add the details appropriately in to a CSV and be able to submit that as a bulk form entry, kicking off whatever processes the form normally would for each line in the CSV (creating tickets, tasks etc).
A useful way of doing this would be to have the option to "Download CSV template" on a form which has the required fields as the form is currently configured. Obviously if you have snazzy things like question requirements based off other answers it might get complicated, but as an initial implementation I think it would be valid to throw an error if the CSV contents don't match the rules of the form.
This would massively assist in the adoption of GLPI forms as a business process within our org, and looking at the roadmap would be an absolute boon once automation comes in to play.
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