From e9bf43cbc560b0ab6bbff7d4e0fbe9d4b6b56284 Mon Sep 17 00:00:00 2001 From: George Dilthey <32441489+george-dilthey@users.noreply.github.com> Date: Tue, 14 Jul 2026 06:54:13 -0400 Subject: [PATCH 1/2] docs(audiences): add Trial plan 250-segment limit to plan availability Trial workspaces can create up to 250 audience segments. This limit was not documented. Customer asked in Intercom #215475060233877 and support had to explain it manually. Verified: TRIAL_MAX_SEGMENTS = 250 at audiences-plan-limits.service.ts:42. --- docs/audiences.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/audiences.md b/docs/audiences.md index 479531e5..6faec953 100644 --- a/docs/audiences.md +++ b/docs/audiences.md @@ -6,7 +6,7 @@ last_synced: 2026-07-02T20:01:45.311Z # Audiences -**Plan availability:** Clay Audiences is available on **Growth** and **Enterprise** plans (including legacy Enterprise). Launch and Trial workspaces have access to core Audiences features — importing via CSV, people/company search, and Clay table sends — but connecting a CRM or data warehouse as a data source requires **Growth or above**. Free workspaces and legacy non-Enterprise plans do not have access to Audiences. Growth plans can sync up to 250,000 CRM/DWH records; Enterprise plans support up to 25,000,000 records. +**Plan availability:** Clay Audiences is available on **Growth** and **Enterprise** plans (including legacy Enterprise). Launch and Trial workspaces have access to core Audiences features — importing via CSV, people/company search, and Clay table sends — but connecting a CRM or data warehouse as a data source requires **Growth or above**. Trial workspaces can create up to 250 audience segments. Free workspaces and legacy non-Enterprise plans do not have access to Audiences. Growth plans can sync up to 250,000 CRM/DWH records; Enterprise plans support up to 25,000,000 records. Clay Audiences is the unified data layer for your workspace. It combines your CRM, data warehouse, and third-party enrichments into one persistent profile per contact and account, updated in real time. From 0fe18753633cef74b91a7e3c17b4124c5512a640 Mon Sep 17 00:00:00 2001 From: George Dilthey <32441489+george-dilthey@users.noreply.github.com> Date: Tue, 14 Jul 2026 07:02:21 -0400 Subject: [PATCH 2/2] docs(audiences): add Trial segment limit and CSV no-row-cap to plan availability - Trial workspaces can create up to 250 audience segments - CSV imports are not row-capped on any plan Both confirmed by code (audiences-plan-limits.service.ts, audience-record-limit.service.ts) and Slack ("unlimited CPJ and CSV imports"). Source: Intercom #215475060233877. --- docs/audiences.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/audiences.md b/docs/audiences.md index 6faec953..0b7dc18a 100644 --- a/docs/audiences.md +++ b/docs/audiences.md @@ -6,7 +6,7 @@ last_synced: 2026-07-02T20:01:45.311Z # Audiences -**Plan availability:** Clay Audiences is available on **Growth** and **Enterprise** plans (including legacy Enterprise). Launch and Trial workspaces have access to core Audiences features — importing via CSV, people/company search, and Clay table sends — but connecting a CRM or data warehouse as a data source requires **Growth or above**. Trial workspaces can create up to 250 audience segments. Free workspaces and legacy non-Enterprise plans do not have access to Audiences. Growth plans can sync up to 250,000 CRM/DWH records; Enterprise plans support up to 25,000,000 records. +**Plan availability:** Clay Audiences is available on **Growth** and **Enterprise** plans (including legacy Enterprise). Launch and Trial workspaces have access to core Audiences features — importing via CSV, people/company search, and Clay table sends — but connecting a CRM or data warehouse as a data source requires **Growth or above**. Trial workspaces can create up to 250 audience segments; there is no row cap on CSV imports to Audiences on any plan. Free workspaces and legacy non-Enterprise plans do not have access to Audiences. Growth plans can sync up to 250,000 CRM/DWH records; Enterprise plans support up to 25,000,000 records. Clay Audiences is the unified data layer for your workspace. It combines your CRM, data warehouse, and third-party enrichments into one persistent profile per contact and account, updated in real time.